Issue
Known issues experienced when using Windows "Remote Desktop"
Environment
Sigma
ModBMS
OPC
Dongle
Alarm Manager
Cause
Issues are experienced on site, that indicate a problem with the product, this is not the case.
Resolution
Below are a list of known issues with Remote Desktop.
Sigma - Dongle configuration error.
When the dongle is checked from another PC, the configuration appears to be incorrect, when checked on the Server itself, it is correctly configured.
Sigma - Alarm Manager operation.
When accessing the Alarm Manager from another PC, it does not operate as expected. On the local server it operates normally.
MatrikonOPC client.
The MatrikonOPC client does not display OPC data correctly. When viewed using VNC it does.