Error when viewing trendlog report.

Issue

View report in trend log object returns error "No data was returned for this report. Please check the report time interval and filter.

Product Line

Andover Continuum

Environment

bCX4040

b3s

Cause

Trendlog object has not been sent to the database

Resolution

  1. In the Continuum Explorer, expand the BACnet Devices folder then select the device
  2. Right click on the device and select Sent To -> Database
  3. Make sure the Trendlog object now appears in the BACnet view
  4. View report from the Trendlog object should now display  without error