Can SIGNAL send alarms to a pager?

Issue

Can SIGNAL send alarms to a pager?

Product Line

TAC I/A Series

Environment

SIGNAL all versions

Cause

End customer has requested pager numbers be added to alarm notification.  Currently just visual display on the SIGNAL computer via Alarm Manager and printouts to the connected printer are available.

Resolution

SIGNAL does not have the ability to dial out alarms to a pager. 

Years ago, a 3rd-party product called Alarm Flash was used to provide this capability.  If a similar product is available today, it may work with SIGNAL's Alarm Manager.

Another alternative is to use a modem connected to the field panel (GCM or DMS) that can dial a pager number via a modem when an alarm occurs.  There are also several 3rd party products which can interface serially to the field panels and be programmed with several phone numbers and customized text messages.