The Access is denied due to Bad Card Read

Issue

When swiping card, the access is denied. The message shown in AMT is "Bad Card Read".

Product Line

TAC I/NET

Environment

I/NET

Cause

There may be two causes for this message:

  1. The tenant code isn't correct when using Wiegand 26 format in the door parameter.
  2. The digit of card number exceeds the setting in the setting of card reader type. For example, the card format is Wiegand 35, but in the door parameter, the card reader length is set to 36 digits.

Resolution

  1. For cause 1, enter the correct tenant code in the Tenant Editor.
  2. For cause 2, set the correct card reader type and digit.