Issue
Pin Code or general code not working from access control keypad
Environment
Continuum access control
Keywords: Pin Code, general code, #, 8 bit burst
Cause
Pin Code or general code not working from access control keypad.
Resolution
The 4 numbers in the PIN code or General Code need to be followed by the # key
When personnel are created with no PIN number they are allocated "0" but this does not work at a PIN code. The PIN number must be changed from non "0" before it will work.
The PIN number does not need to be 4 digits long (ACX57 only fully tested)
The keypad/ reader used must provide an 8 bit burst wiegand output.