WebPinpoint cannot be installed on client machine.


WebPinpoint is not successfully installing on client machine during initial graphic launch.

Product Line

Andover Continuum


  • WebClient
  • WebPinpoint


Client PC has been locked down by customers IT department.


  • Ask the customers IT department to open up security on the client machine until the WebPinpoint installation is completed. 
  • Once WebPinpoint has installed the security setting on the client machine can be restored.
  • On Windows 7 machines, set User Account Settings to minimum until WebPinpoint has completed its initial installation.