Issue
Following upgrade of CyberStation, two of the workstations freeze up. Task Manager shows AUDIOP~1.EXE at 99% CPU utilization.
Environment
- Cyberstation
- WebClient
- WebServer
Cause
CyberStation cannot resolve an audio file link in an AlarmEnrollment or EventNotification.
Resolution
- Review all AudioFile references linked in all AlarmEnrollments and EventNotifications.
- Verify files referenced on the PC exist in the path location shown in the object editor.
- Repair or remove invalid audio file references from all AlarmEnrollments and all EventNotifications.