Door output on AC1 module stays energized continuously.

Issue

AC1 module door output is staying on instead of pulsing for the duration of the strike time.

Product Line

Andover Continuum

Environment

  • CX9900
  • CX9940
  • NC1
  • NC2

Cause

AC1 Plus module was replaced with an AC1 module without a subsequent reload of the controller.

Resolution

Reload controller.