Receiving multiple notification for the same access event or alarm event.


Cyberstation is receiving 4 notifications of a same event.

Product Line

Andover Continuum


  • CX9702
  • Continuum
  • CyberStation


Multiple notifications for the same access event or alarm event.


  • When a workstation has received delivery of an alarm event it sends and receipt acknowledgement to the controller. 
  • If the controller does not receive the acknowledgement it will resend the alarm.
  • Network issues can interfere with the delivery of the acknowledgment.