I/NET - In AMT the addresses shows wrong value

Issue

  • Hardware address
  • Wrong address
  • Direct connect

Product Line

TAC I/NET

Environment

  • I/NET
  • Direct Connect

Cause

Hardware addresses where used with the old TAPs and this address needed to be the same as the address configured on the TAP set by their dip switches.
These TAPs are hardly used anymore and when you use a Direct connect to say a 7798C and a hardware address are set, you will get unknown address data in AMT

Resolution

Right click I/O server and choose properties and modify your profile

  • Modify your Direct connect settings
  • Set hardware address to "0"
  • Software address can still be used