Issue
- Hardware address
- Wrong address
- Direct connect
Environment
- I/NET
- Direct Connect
Cause
Hardware addresses where used with the old TAPs and this address needed to be the same as the address configured on the TAP set by their dip switches.
These TAPs are hardly used anymore and when you use a Direct connect to say a 7798C and a hardware address are set, you will get unknown address data in AMT
Resolution
Right click I/O server and choose properties and modify your profile
- Modify your Direct connect settings
- Set hardware address to "0"
- Software address can still be used