Cannot display Lon Flow Balance Help when running on Windows 7.

Issue

When attempting to access the Lon Flow Balance "Help Topics" from the Lon Flow Balance Help menu, the message "Failed to launch help." is displayed:

Product Line

TAC I/A Series

Environment

Microsoft Windows 7-32 operating system

Micronet Lon Flow Balance 3.0

Cause

Microsoft has removed the Windows "WinHlp32.exe" program from the Windows 7 operating system.

Resolution

See the Microsoft Knowledgebase article 917606 (click here) to download the appropriate Windows update..