Issue
Remote Alarm Manager running with TAC Vista loses the connection to the license file.
Environment
RAM pre 2.1
Remote Alarm Manager
License file
Cause
Remote Alarm Manager fails to recover after its license management briefly loses a valid license from the TAC license server
Resolution
This issue is now corrected by installing the RAM Software Release 2.1
Then follow the upgrade options in the RAM Release 2.1 Release Notes documentation.