Legacy NPR 2000.

Issue

Unable to communicate as lights are solid red on the front panel.

Product Line

TAC I/NET

Environment

All versions of I/Net Software.

Cause

The lights indicate that there is no communication to the device which can be caused by the failure of the power supply. This has been a known issue as those devices are not manufactured anymore and needs to be replaced.

Resolution

Replace the Legacy NPR 2000 with the Xenta 527-NPR.