Issue
Third party BACnet discovered successfully but CyberStation returns a "Segmentation not supported" error when an attempt is made to send the devices objects to the database.
Environment
CyberStation
Third party BACnet device (in the case at hand the device was a Liebert Mini-Mate)
Cause
Device incorrectly report its NPDU (Network Protocol Data Unit) as zero.
Ask vendor to correct its BACnet implementation so as to have the device correctly report its NPDU capability.
Resolution
Ask vendor to correct its BACnet implementation so as to have the device correctly report its NPDU capability.