Encountered a 'Drop failed' error when adding a component to the ENC station database

Issue

Encountered a 'Drop failed' error when adding a component to the ENC station database

Product Line

TAC I/A Series

Environment

I/A Series Enterprise Network Controller (ENC)

Cause

The module which the component belongs to has not been installed in the ENC.

Resolution

Install the timesync module into the ENC using the following procedure.

  1. In Workbench, open the ENC's Platform.
  2. Open the Software Manager.
  3. Find and select the required module and click on the 'Install' button. This will select the module for installation.
  4. Click on the 'Commit' button to start the module installation process.