I/NET points unable to be viewed in a 527 when logged in on a newly created user.

Issue

When you look at I/NET points in a 527 though the web browser the points do not update and remain at a value of 0.

This occurs if viewed from a graphic page or with a values page

Product Line

TAC I/NET

Environment

Xenta 527

Cause

The access level for the new user is set too low to enable the I/NET points to be displayed correctly.

The root user will be able to see the points as the root access level is set correctly to allow the read function of the I/NET points.

Resolution

  • Under the Access rights part of the Web browser on the 527 navigate to the root level of the controller using the UP button

  • When at the root level select the required user and check the R and R/W if write access is required.