Unable to view a graphic in Xenta Server web interface

Issue

Unable to view a graphic in Xenta Server web interface. The graphic is not displayed and a Java error message is shown. The message is as follows:

Product Line

TAC Vista

Environment

TAC Xenta Server TGML graphics 5.1.X

Cause

The exact cause is unknown but this is somehow related to localisation - in other words a conflict between the language setting on the PC and the Xenta Server web interface.

Resolution

Set the PC's (on which the browser is located) language to English to eliminate the problem.