Registering SigmaX on a Windows 7 Laptop

Issue

SigmaX does not work correctly after registering the SigmaX unlock code provided by the system.

Product Line

Satchwell Sigma

Environment

Sigma

SigmaX

Window 7

Cause

After you have run c:\SigmaX\Bin\RegSigmaX.exe and entered the code,

When trying to run SigmaX you get a "SigmaX Authentication Failed" message.

When trying to connect the Sigma Client to the server you a "No Seats Available" message

Resolution

Run c:\SigmaX\Bin\RegsigmaX.exe by using the Right-Click function "Run As Administrator"

If you are trying to connect the local client the Sigma Server will require a restart before the seats become available