How do I access the Endura recorder diagnostics menu?

Issue

How do I access the Endura recorder diagnostics menu?

Product Line

Pelco Video Management

Environment

Endura DVR5100- All versions

Endura NVR5100- All versions

Endura DVR5300- All versions

Endura NSM5200- All versions

Cause

Information on how to reach the recorder's diagnostics is needed.

Resolution

The recorder's diagnostics menu can be accessed by following the steps below.

  1. Start the WS5000 or WS5200 software and login as a user with the appropriate privileges.
  2. Click on the Setup button or press Ctrl+Shift+S .
  3. Select the Devices tap within Setup.
  4. Select Filters.
  5. Filter by Device Type -> Recorder.
  6. Select the appropriate recorder in the left column.
  7. Click on the Properties button within the Modify device section.
  8. Click on the Diagnostics button within the Properties window.