How can I get full resolution snapshot images from the web client?

Issue

How can I get full resolution snapshot images from the web client?

Product Line

Pelco Cameras

Environment

  • Sarix Cameras

Cause

Snapshot resolution

Resolution

The snapshot function will always utilize the highest resolution JPEG stream configured on the camera.

If you have either the primary or secondary stream configured for, as an example, 1920x1080 resolution and MJPEG compression, that will be the resolution of your snapshot. If both of your streams are configured for H.264 or MPEG4, the snapshot function will utilize the Quickview stream.
The Quickview stream is the low resolution image that you see when you are in the settings pages. This has a max resolution of 640x480 or 640x352, depending on what the aspect ratio of your configured streams is.