Can I replace a failed hard drive in the Endura network video recorder with the same size drive from the IT department?

Issue

Can I replace a failed hard drive in the Endura network video recorder with the same size drive from the IT department?

Product Line

Pelco Video Management

Environment

  • Endura DVR5100- All versions
  • Endura NVR5100- All versions
  • Endura DVR5300- All versions
  • Endura NSM5200- All versions

Cause

Information regarding replacement drives for an Endura recorder is needed.

Resolution

No, only drives purchased from Pelco will be ensured to keep the integrity of the system and also the warranty of the Endura series recorders.