How do I upgrade the CM9700-MGR Matrix System Manager software?

Issue

How do I upgrade the CM9700-MGR Matrix System Manager software?

Product Line

Pelco Matrix

Environment

CM9700 System Manager all versions

Cause

CM9700-CC1 Software has been updated and the Pelco System Manager needs to match.

Resolution

To upgrade the CM9700-MGR Matrix System Manager software, perform the following steps:

1. Uninstall the previous version of the software.
    a. Click the Windows Start button.
    b. Choose Settings > Control Panel.
    c. Select Add/Remove Programs.
    d. Click CM9700-MGR.
    e. Click Change/Remove (Windows 2000) or Remove (Windows XP).
2. Install the newer version of the software. Refer to the instructions in the How to Install the CM9700-MGR.
3. You are complete.
 
WARNING:
Do not manually remove the folder where the CM9700-MGR was originally installed. The uninstall process does not remove this folder, and your current configuration and settings