Why are the CM9700 System Manager zipped files password protected?

Issue

Why are the CM9700 System Manager zipped files password protected?

Product Line

Pelco Matrix

Environment

CM9700 System Manager

Cause

The zipped file is password protected to safe-guard end-users from using the incorrect version which can corrupt the system and causing the system to function improperly.

Resolution

Contact Product Support at (800) 289-9100, +1 (559) 292-1981 International for the password.

Please have the system's current version ready when contact Product Support.