Unable to change the Video Format to MPEG-4 for the Spectra IV IP

Issue

Why am I unable to change the Video Format to MPEG-4 for the Spectra IV IP?

Product Line

Pelco Cameras

Environment

  • Spectra IV IP
  • Firefox

Cause

If you are using Firefox, the feature of switching between MJPEG and MPEG4 video formats is not available and you will not see the Video Format drop-down box.

Resolution

You must use Internet Explorer 5.5 (or later) in order to use the MPEG-4 video format.