DS NVS installation stops at DS Video Server service checking for running services.

Issue

DS NVs failed to install on HP ProLiant or Integrity servers.

Product Line

Pelco Video Management

Environment

DS NVs
HP ProLiant or Integrity servers

Cause

  • HP Services were started.
  • SNMP Service is started.

Resolution

DS NVS - INSTALLING DS SOFTWARE SUITE ON HP PROLIANT/INTEGRITY SERVERS

When customers are installing the DS NVs on HP ProLiant or Integrity servers, turn all the HP services Status to Stop and Startup Type as Manual. If these services are started, the installation process for DS will fail.

HP Proliant Remote Monitoring
HP Proliant System shutdown service
HP Version control agent
HP System Management Homepage
HP Smart Array SAS/Event notification
HP Insite storage agent
HP Insite server agent
HP Insite NIC agent
SNMP Service