The wires on an IP110/IP111 are lose. Can this be fixed?

Issue

The wires on an IP110/IP111 are lose. Can this be fixed?

Product Line

Pelco Cameras

Environment

IP110 Series Camclosure Network Camera

Cause

8 pin connector comes loose

Resolution

There is an 8 pin connector labeled "Ethernet" on the back box board. To reseat perform the following:

  1.  Remove power to the unit.
  2. Once the camera and protective shield are removed, check to make sure the connector is properly attached and seated. Use a small tie to secure the wire down to the metal frame surrounding the connector.

This connector only pops out if the CAT 5 is moved or pulled excessively during installation. Check the connector and ensure that it is fully seated.