In the Endura system, how do I query video for offline cameras with a red slash through it?

Issue

In the Endura system, how do I query video for offline cameras with a red slash through it?

Product Line

Pelco Video Management

Environment

Endura WS5000/WS5200- All versions

Cause

Information on how to locate video from an offline camera in the WS5000/WS5200 software is needed.

Resolution

The WS5000/WS5200 Advanced Management Software offers two options for searching recorded video: Quick Search and Enhanced Search. Quick Search allows you to search for video by single device, date, and time.  Simply drag and drop the offline camera into the Quick Search Tab for recorded video results.   

The Enhanced Search allows you to search for video by multiple devices, date and time range, and events.  All offline cameras in addition to online cameras will be queried for recorded video results.