Can the service cable be connected all the time on my IE Series Sarix camera?

Issue

Can the service cable be connected all the time on my IE Series Sarix camera?

Product Line

Pelco Cameras

Environment

Sarix IE series- All versions

Cause

Information regarding the service jack is needed.

Resolution

 No, the service jack is designed to only be used during installation as a tool to position and focus the camera. When connected, the service jack will disconnect the network stream, which makes having it connected all the time problematic for the normal operation of the camera.