Why is the heater for the Outdoor Camclosure 2 not turning on?

Issue

Why is the heater for the Outdoor Camclosure 2 not turning on?

Product Line

Pelco Cameras

Environment

  • IS50 Models
  • IS51 Models

Cause

Heater is not warming up

Resolution

When using the 12 V DC power supply, the heater is unavailable. Use 24 V AC for powering the camera, should heater operation be required.