Why can't I install Pelco or third-party software on the Endura WS5050, WS5060, or WS5070 workstations?

Issue

Why can't I install Pelco or third-party software on the Endura WS5050, WS5060, or WS5070 workstations?

Product Line

Pelco Video Management

Environment

Endura WS5050/WS5060/WS5070- All versions

Cause

Unable to load software due to not having the correct privileges on the system.

Resolution

By default, the workstation logs in as WS5000 User. To install Pelco or third-party software, you must log into Microsoft® Windows Operating System as WS5000 Administrator or a user with administrator credentials.

Windows XP

1. Click the Start button Picture of the Start buttonclick Log off, and then click Switch User.

2. On the Welcome screen, click the WS5000 Administrator or other administrative user account icon.

3.  Enter the password.  The default password for WS5000 Administrator is 2899100.  Windows displays the new user's desktop and settings.

Refer to Lessons Learned Article LL#18468 for a complete list of WS5000 Windows Login and passwords.