Antivirus software on DigitalSentry hardware.

Issue

Antivirus software on DigitalSentry hardware.

Product Line

Pelco Video Management

Environment

  • Digital Sentry hardware
  • Master Control / DVXi
  • Antivirus Software

Cause

Instruction on how-to install Antivirus software on the Digital Sentry hardware

Resolution

The following antivirus software have been tested:
  • McAfee Professional 7.0
  • McAfee VirusScan ASaP
  • McAfee VirusScan Enterprise 7.1
  • Norton AntiVirus 2003
  • Symantec AntiVirus Corporate Edition
  • Trend Micro OfficeScan
  • Trend Micro ServerProtect

Note: Microsoft® Windows® updates and security patches that have been tested are included in the Recovery CD/DVD.

Antivirus software has been qualified and tested on the following Integral Technologies Digital Video Management Systems (DVMS):

  • DVX 3.1 or later
  • DVXi 4.0 or later
  • DVX 1000 4.1 or later
  • DigitalSENTRY 2.0 or later

Before installation
It is recommended that you close MasterControl on DVX, DVXi, or DVX 1000 systems before you install the antivirus software. DigitalSENTRY recording can proceed normally during antivirus software installation.

During installation

Firewalls prevent proper TCP/IP communication, so do not install any firewall software. Make sure you select the “Custom” installation (instead of the default” Typical” installation) so that you can delete the firewall from the installation. When prompted, deselect the firewall and proceed with the installation.
 
  • Do not select the option to run a scan automatically after installation.

After installation
You must configure the antivirus software to ignore the following file types:

  • MDB
  • MDF
  • LDF
  • XPI
  • XPV
  • XPA

 

Exclude scanning on the following services if your software allows it (DS 7.0 software and above):

  • SQL Server (DS_MSSQLSERVER)
    • C:\Program Files (x86)\Microsoft SQL Server\MSSQL10_50.DS_MSSQLSERVER\MSSQL\Binn\sqlservr.exe
       
  • DigitalSENTRY VideoServer Service
    • C:\DigitalSentry\DSVideoServer.exe
       
  • DigitalSENTRY Storage Service
    • C:\DigitalSentry\DSStorageService.exe