Antivirus software on DigitalSentry hardware

Issue

Antivirus software on DigitalSentry hardware.

Product Line

Pelco Video Management

Environment

  • Digital Sentry hardware
  • Master Control / DVXi
  • Antivirus Software

Cause

Instruction on how-to install Antivirus software on the Digital Sentry hardware

Resolution

During installation

Firewalls prevent proper TCP/IP communication, so do not install any firewall software. Make sure you select the “Custom” installation (instead of the default” Typical” installation) so that you can delete the firewall from the installation. When prompted, deselect the firewall and proceed with the installation.
 
  • Do not select the option to run a scan automatically after installation.

After installation
You must configure the antivirus software to ignore the following file types:

  • MDB
  • MDF
  • LDF
  • XPI
  • XPV
  • XPA

 

Exclude scanning on the following services if your software allows it (DS 7.0 software and above):

  • SQL Server (DS_MSSQLSERVER)
    • C:\Program Files (x86)\Microsoft SQL Server\MSSQL10_50.DS_MSSQLSERVER\MSSQL\Binn\sqlservr.exe
       
  • DigitalSENTRY VideoServer Service
    • C:\DigitalSentry\DSVideoServer.exe
       
  • DigitalSENTRY Storage Service
    • C:\DigitalSentry\DSStorageService.exe