DVX MasterControl series reboots when the video signal is lost.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

 DVX series reboots on a regular basis.

Product Line

Pelco Video Management

Environment

DVX Series

Cause

The camera signal cannot be located to record video.

Resolution

To run the system without a reboot once a video signal is lost, disable the DVX Monitor option in MasterControl.

Follow the steps below to disable DVX Monitor:

  1. Locate the activity bar in the bottom right side of the MasterControl software.
  2. Check the Disable DVX Monitor checkbox.