Why don't SEB5100s appear when searching in Endura Utilities?

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

Why don't SEB5100s appear when searching in Endura Utilities?

Product Line

Pelco Video Management

Environment

Endura SEB5100- All versions

Cause

Information regarding the visibility of the SEB5100 from Endura Utilities is needed.

Resolution

SEB5100s exist on isolated networks controlled by the 2nd network interface of their parent NVR5100/DVR5300. This prevents UPnP search traffic from reaching the SEBs.