Digital Sentry: How to update the DigitalSENTRY services password or change the user credentials?


  • Change all the DigitalSENTRY services to the same password.
  • How to change the log on user for Digital Sentry Windows services.

Product Line

Pelco Video Management


  • DSSRV(2) v7.2.30 or later
  • DigitalSentry Series v7.2.30 or later
  • DS


  • Changing the Windows password for DSNVSUser.
  • Digital Sentry HVR/NVs added to a Windows domain environment which require the Digital Sentry services run using domain user credentials. 
  • Use a different local administrator account for the Digital Sentry services.


To update the DSNVSUser password only. Note: This will also update the DSNVSUser Windows account under Computer Management.

  1. On the desktop click on DS Quicksetup
  2. When DS QuickSetup loads click Next
  3. Click Tools

  4. Click Change Service User Password

  5. Type in the desired password

  6. Click Update


To change the username and password for the DigitalSENTRY Services.

  1. Click Start and in the Search box type in Services.msc
    Note: for Windows XP users click Start and then Run.
  2. Press Enter
  3. At the Services window click Log On As this will place the DS Services at the top.

    Log On As

  4. Right-click on the service you would like to change the Log On As for.
  5. Click Properties
  6. In the Properties window Click the Log On tab
  7. On the Log On tab select This account:
  8. Type in the Windows users credentials that you would like the service to Log on as
  9. Click Apply
  10. Click Ok