Why is there a Data Out of Range error displayed on a CM9760-KBD Intelligent Keyboard when attempting to access Monitors above 99 on a CM9700 Series Matrix?

Issue

Why is there a Data Out of Range error displayed on a CM9760-KBD Intelligent Keyboard when attempting to access Monitors above 99 on a CM9700 Series Matrix?

Product Line

Pelco Matrix

Environment

CM9760-KBD Intelligent Keyboard

Cause

CM9760-KBD Keyboard will only display a 2 digit number.

Resolution

The CM9760-KBD firmware is operating in v7 mode. To access monitor numbers higher than 99 be set the CM9760-KBD to v8 mode. 
The CM9760-KBD must have firmware version 8.03 or higher and DIP SW7 must be set to ON.

For upgrade instructions see page 2