Unable to add a new user in a G3 (Niagara) ENC station accessed via web browser. There is no New tab displayed under the Services / UserService / right-click, User Manager page.

Issue

Unable to add a new user in a G3 (Niagara) ENC station accessed via web browser. There is no "New" tab displayed under the Services / UserService / right-click, User Manager page.

Product Line

TAC I/A Series

Environment

I/A Series ENC-520, ENC-410

Embedded Workbench feature, part number ENC-WB

Cause

The ability to add a user to the ENC via web browser requires the Embedded Workbench feature be enabled.

Resolution

To determine if the ENC has the Embedded Workbench feature enabled, open the Platform, License Manager, view the license,

and the feature name = "web" ... ui.wb.admin = true indicates that the feature is enabled.  See the high-lighted lines in the screen capture below.

If the feature is not enabled, it can be ordered and added to the ENC license.