R2 Cloudscape and Microsoft Excel 2010 user name and password are requested each time.

Issue

R2 Cloudscape and Microsoft Excel 2010 user name and password are requested each time.

Product Line

TAC I/A Series

Environment

Niagara R2

Cause

Basic Authentication:

By default, file operations that use Basic authentication over a non-SSL HTTP connection are disabled in Office 2010 applications. 

Resolution

Install Microsoft update:

http://support.microsoft.com/kb/2123563