Cannot Access 2nd Generation Controller Using Default IP After Pressing IP Reset

Issue

Cannot access BCX controller webpage after pressing IP Reset.

Product Line

Andover Continuum

Environment

  • Controller Web Page
  • Default IP
  • IP reset

Cause

IP reset button was not held down for a sufficient time to reset the controller IP address.

Resolution

Was able to login to the controllers config page once the controllers IP Reset button was held down for a full 60 seconds.