Dual credential fields aren't showing in webclient

Issue

The ability to add a second card is available in webclient, but there is no where to add the second card

Product Line

Andover Continuum

Environment

Windows XP

Windows Vista

Windows 7

Windows Server 2003

Windows Server 2008

Cause

Steps are needed to configure dual credentials to show in webclient, but those steps have not been completed.

Resolution

Steps to configure dual credential access in webclient:

1. Right click on Continuum icon in the system tray and select Allowed Credentials and select 'Credential1And2'
Note: Say yes to enable on the controllers and distribute
2. Open Personnel Manager, click configure, click the right arrow to add ‘Card#2’ and ‘Card2 Type’, click Ok
3. Once that is done, go back into webclient and you will now see an additional tab added called ‘Credential2’