White screen when logging on to client session via IE on WebServer.

Issue

When logging onto a client session on the WebClient server, the screen goes white and cannot logon.

Product Line

Andover Continuum

Environment

  • WebClient
  • Firewall
  • Client
  • WebServer

Cause

Firewall was restricting access to the database server.

Resolution

Turned off firewall on the database server.