How long does PSS support a product after it is released?
TAC I/NET, TAC Vista, Andover Continuum, TAC I/A Series, SmartStruxure Solution
All Schneider Electric Buildings Business software platforms
After a few years, the majority of issues with a release product are documented on the lessons learned website. At this point, if the customer is having issues requiring Product Support, we ask that they upgrade to the current version.
Please read the Following Product Announcements.