Error when opening OpenLNS Plugin in SmartStruxure

Issue

When open the OpenLNS Plugin in SmartStruxure, an error will pop up: The procedure entry point ?OnFinalRelease@xRefCountObject@@MBEXXZ could not be located in the dynamic link library LdvxShared.dll.

Product Line

SmartStruxure Solution

Environment

SmartStruxure

OpenLNS

LonMaker 3.1

Windows 7

Cause

LonMaker 3.1 is not supported in Windows 7, even though sometimes it will work. But when it works with OpenLNS plugin, it will fail.

Resolution

1. Upgrade LonMaker from version 3.1 to 3.2. Or remove LonMaker and other Echelon program in the computer. Also uninstall the OpenLNS program.

2. Try to install the OpenLNS program again. It should work now.