Upgrading to SmartStruxure 1.5 causes BACnet devices to go offline


When updating to SmartStruxure 1.5 BACnet IP devices go offline from either ES or AS

Product Line

SmartStruxure Solution


SmartStruxure Automation Server

SmartStruxure Enterprise Server


The upgrade to SBO 1.5 can sometimes cause the BACnet IP network interface to lose the IP broadcast address.


Verify the BACnet IP Network interface configuration to see if anything has been lost. Re-enter settings for IP broadcast address to establish connection with BACnet devices again.