Getting error Baudrate on MSTP side not found Proceed anyway? when trying to connect to MSTP with RoamIO

Issue

Getting error “Baudrate on MSTP side not found Proceed anyway?” when trying to connect to MSTP with RoamIO

Product Line

Andover Continuum, SmartStruxure Solution

Environment

MSTP

BACnet

Cause

Before the RoamIO can start communicating on the MSTP bus it must first determine the baud rate of the network, it does this by listening to the traffic on the network until is able to determine the baud.

If there is no traffic on the network the RoamIO will not be able to detect the baud.

POSSIBLE CAUSES

1. If the RoamIO is directly connected to a device that does not have a valid mac id (such as a brand new b3 from the factory which has a slave mac id).

2. The cable used to connect the RoamIO to the MSTP network is the wrong one.

Resolution

POSSIBLE SOLUTIONS

1. Make sure atleast ONE of the devices on the MSTP has a valid mac id.

2. Make sure the cable used to connect the RoamIO to the MSTP network is correct, note that even though the cable that ships with the RoamIO looks the same as the cable used on a telephone handset it has a different pinout.

The RoamIO cable is a stright thru cable while the telephone cable is NOT.

Here is what the RoamIO cable pinout looks like.