Error when integrating an MPM with Continuum

Issue

Editing a point on the MPM in Continuum via BACnet will result in the follwoing error message:  "Communications failure due to routing device not available"

 

Product Line

Andover Continuum, SmartStruxure Lite

Environment

SmartStruxure Lite Multi-Purpose Manager, Building Expert, CyberStation

Cause

Known Bug

Resolution

To resolve the issue, CyberStation must be updated.

Option 1:

Upgrade CyberStation to 2.0.

Option 2:

Download and apply the 921 hotfix to v1.94 SP1