Error 1722. There is a problem with this Windows Installer package during Power Manager installation


During Power Manager installation an error is shown, and the floating license manager is never installed

Product Line

SmartStruxure Solution, Pelco Transmission & Power


Power Manager

Power Monitoring Expert


The error occurs due to a conflict between the version of Java installed on the PC and the version included in the installation package


1. Uninstall all versions of Java from the PC

2. Install the JavaRuntime manually from the install media "..\setup\SetupSupport\Licensing\JavaRuntime\x86\jre1.7.0_02.msi"

3. Run the complete installation again