Collect log files from the PCT

Issue

How to collect log files for the PCT?

Product Line

SmartStruxure Solution

Environment

Project configuration tool

Cause

When contacting the support, they may to want to have log files from the PCT server.

Resolution

In the directory of PCT (C:\Program Files (x86)\Schneider Electric StruxureWare\Building Operation\Project Configuration Tool), there are a program named LogCollector.exe.

Start this program, and you will get a zip file located on your desktop as result.