Adding a special holiday time schedule entry causes the normal schedule to stop working.

Issue

Adding a special holiday time schedule entry causes the normal schedule to stop working.

Product Line

TAC Vista

Environment

  • Vista Workstation

Cause

The controller will only use the alternative schedule on the day for which it was added. Normal scheduling hours should be accounted for in the alternative schedule.

Resolution

In the Vista time schedule editor there are three types of events and they have different colors:

  • Black - Off all day
  • Grey - Alternative schedules
  • White - Normal schedules

Each day can only operate on one set of schedules at a time. This means that if you have a normal 7am - 6pm occupied schedule and want to extend it on a particular day by adding a 5:30am - 7am on event, then the occupied state will only happen between 5:30am -7am and will be off the rest of the day.

The alternative schedule cannot work with the normal schedule, instead it can only replace it. To have a alternative schedule you will have to specify the entire day's schedule rather then just a part of it.