Access Event message: Access Mode No Communications

Issue

Access Event messages say, "Access Mode No Communications." What does this mean?

Product Line

Andover Continuum

Environment

  • IOU module
  • Access Server

Cause

This message means that the controller/IOU module is losing communications with the Access Server (Workstation that is selected as either the Primary or Secondary Access Server).

Resolution

 Troubleshoot your communications network.

Note: When you are in No Communications mode, your personnel records will be validated based on of how you configured the door to validate while in No Communications mode.