Issue
Access Event messages say, "Access Mode No Communications." What does this mean?
Environment
- IOU module
- Access Server
Cause
This message means that the controller/IOU module is losing communications with the Access Server (Workstation that is selected as either the Primary or Secondary Access Server).
Resolution
Troubleshoot your communications network.
Note: When you are in No Communications mode, your personnel records will be validated based on of how you configured the door to validate while in No Communications mode.