In-house Vista dongle is broken.
Physical Damage has broken the dongle.
Return the broken dongle to your local orders dept, using the Warranty Claim System, WCS, and get a replacement dongle (component part no 362140040 for Vista 5). Orders Dept should also be able to provide you with information about any eventual cost for this procedure.
- Part number for a Vista 4 inhouse - 000880460 (no longer available)
- Part number for a Vista 5 inhouse - 000885000